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AI Answering Service for HVAC & Plumbing Companies

Book every service call โ€” even at 2am on the hottest day of the year.

HVAC and plumbing calls spike during heatwaves, cold snaps, and holidays โ€” exactly when your team is already slammed. An AI voice agent for your HVAC or plumbing company answers every ringing phone, qualifies the job (emergency vs. maintenance), books the dispatch window, and texts customer confirmations. No missed emergency calls. No revenue walking to your competitor.

The problems we solve

  • ร—Peak-season call volume overwhelms the office
  • ร—After-hours emergency calls go to voicemail
  • ร—Techs and dispatchers waste time on scheduling instead of service

How it helps hvac & plumbing businesses

24/7 emergency triage

Distinguishes emergencies from routine maintenance and dispatches accordingly.

Same-day booking

Books service windows directly into ServiceTitan, Housecall Pro, Jobber, or Google Calendar.

Instant SMS confirmations

Customers get a text with tech name, arrival window, and rescheduling link.

Multi-location & multi-trade

Route by zip code, trade, or urgency to the right crew automatically.

FAQ โ€” HVAC & Plumbing

Does it work with ServiceTitan or Housecall Pro?+

Yes โ€” we integrate via API, Zapier, or direct calendar sync depending on your stack.

Can it handle emergency dispatch?+

Absolutely. The agent triages by symptom, prioritizes emergencies, and can page on-call techs.

What about warranty and repeat-customer calls?+

We can pull customer history from your CRM to greet repeat clients by name and reference past service.

How does pricing work per minute?+

All plans are flat monthly with a large included minute pool. Overages are billed at a low per-minute rate.

Can it upsell maintenance plans?+

Yes โ€” we can script gentle upsells for tune-ups, maintenance contracts, or filter subscriptions.